Job Description
Job Title: Remote User Support Specialist
Hourly Pay: $21 - $26/hour
Summary:
We’re hiring a Remote User Support Specialist to assist customers from the comfort of your home. In this role, you’ll help users navigate our tools, answer questions, and troubleshoot common issues by email, chat, or support tickets. You’ll play a key role in making sure people have a smooth and positive experience. If you’re friendly, tech-comfortable, and enjoy solving problems, this is a great fit.
Job Responsibilities:
Qualifications:
Excellent written communication and interpersonal skills
Comfortable using basic digital tools and web-based software
Patient, detail-oriented, and able to explain technical steps clearly
Organized, dependable, and good at multitasking
Perks & Benefits:
Pay: $21 - $26 per hour
Fully remote with flexible scheduling
Paid onboarding and training
Friendly, helpful support team
Clear career growth into senior roles or specialized support functions
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