Job Description

Senior Learning Experience Designer, Internal

If you're passionate about building a better future for individuals, communities, and our countryand you're committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 308 Pay Range: $73,000.00 - $109,400.00

What You'll Do

The Senior Learning Experience Designer, Internal delivers learning experiences that inspire and develop employees. This role partners with others in People Development and across the university to develop solutions that help achieve the mission and strategic goals. This role applies tested theories, practices and methods to their work creating deliverables that are inclusively designed, aligned to outcomes, effective, and efficient. This role supports the growth of others as they develop their design and technical skills.

Main Responsibilities Include

• Works collaboratively and cross-functionally with business leaders and across departments to support operational and organizational initiatives through learning design that identifies the learning need, implements appropriate learning solution, and supports effective change management.
• Communicate ADDIE informed design process, present design solutions, cultivate consensus and collective decision-making to define project deliverables.
• Creates project deliverables aligned to quality standards and learning outcomes, which may include job aids, scenario-based learning, eLearning or hybrid learning, assessments, and simulations. Deliverables, projects, or training needs may be more complex.
• Manages learning design projects by establishing project roles and timelines, facilitating project meetings and communication with stakeholders, identifying milestones, deliverables, and dependencies, mitigating project risks, and ensuring quality learning products are ready for project team review.
• Provides accurate time estimates for deliverables and effectively allocates time to achieving goals. Organizes and plans work on multiple projects every two weeks. Consults with leader on prioritization or time allocation when appropriate.
• Identifies and builds ways of measuring learning effectiveness (survey, pilot, learning time, assessment effectiveness); analyzes data sources; presents results and recommendations for improvements, and implement revisions.
• Coordinates a comprehensive curriculum review process through data analysis, recommendations for strategic improvements, and implementing revisions to learning materials, including deeper patterns of analysis, solutioning, and task delegation.
• Conducts reviews to ensure learning experiences meet standards of quality; provides support as needed to others.
• Tailor project management strategies to client and working with more complex clients and projects independently.
• Performs job analysis using interviews with stakeholders, subject matter experts, and job descriptions. Develops comprehensive understanding of a role including measures of success, skills, behaviors, and knowledge necessary to perform. Creates a map of critical behaviors and learning objectives for role specific learning curricula. Uses the map to identify existing content and propose new development that aligns to the role.
• Performs other related duties as assigned.

Knowledge, Skills, and Abilities You'll Need to Be Successful

• Strategic utilization and adaptation of design theories and best practices to support achievement of adult learning outcomes: competency-based educational strategies, instructional design, assessment methodologies, inclusive design for diverse learners, and eLearning design.
• Advanced written communication skills including technical writing, editing, and adapting to needs of the target audience.
• Advanced interpersonal and presentation skills, including the ability to work cross-functionally with a variety of stakeholders and communicate persuasively.
• Ability to form positive working relationships and become a trusted team member.
• Continuously seeks improvement by actively listening to problem solve; seeking and applying constructive feedback; and providing constructive feedback to others to support ongoing technical and professional upskilling.
• Ability to work independently and with minimal supervision including time management, prioritization, and problem solving.
• Ability to work on multiple projects while meeting deadlines and quality standards.
• Advanced skills in critical thinking, analysis, research, and synthesis of data to make informed decisions, use advanced software features and functions to visualize data.
• Advanced skills with project management and agile methodology
• Advance skills with office productivity software, multimedia software, and eLearning software; familiarity with web development languages (HTML, CSS, JavaScript, XML)
• Skilled with using LMS functionality to support learning design, troubleshoot user access and technical questions. Utilize reporting to study learning effectiveness. Familiarity with how an LMS interacts with common eLearning formats (SCORM, AICC, xAPI)
• Skilled with supporting others with their growth and development in design and technical skills.

Minimum Requirements

• Education: Master's Degree in related field
• Experience: 5 years of instructional/learning experience design or training development.
• Potential candidates must demonstrate required skills via review of a portfolio and work sample.
• Previous experience with large-scale institutional learning, complex projects with large cross-functional teams
• Previous experience with branching, scenario-based learning, and developing onboarding programs to include job specific and technical topics.
• Experience in lieu of education: Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Experience in higher education or corporate learning

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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