Front Office Professional - National Hearing & Balance Job at CQ Partners, Los Alamos County, NM

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  • CQ Partners
  • Los Alamos County, NM

Job Description

FRONT OFFICE PROFESSIONAL

A private Audiology practice in Los Alamos and Espanola, NM is looking for an energetic and motivated individual to manage the front office and represent our practice with professionals. This is a full time position.

Essential Duties and Responsibilities:

  • Handle patient calls and effectively manage schedule
  • Contact patients to confirm appointments.
  • Track and report daily scheduling metrics.
  • Effectively handle telephone inquiries.
  • Greet patients immediately upon their arrival and provide excellent customer service. Help with patient testing as needed.
  • Maintain patient records in billing/scheduling system and in hard copy.
  • Type correspondence for professionals.
  • Assist with physician marketing and general marketing efforts
  • Provide back-up billing support including verification of benefits
  • Will be taught how to clean and do minor repair of hearing aids

Position Qualifications:

  • High School Diploma required; Associates degree preferred
  • 2 years front office experience
  • Must be computer literate in all Microsoft Office programs.
  • Must be able to work well independently and be detailed-oriented and organized.
  • Must have a reliable car
  • Will provide training and tools necessary for any experience level to succeed in this role

The ideal candidate will also possess:

  • Excellent people and customer service skills
  • Ability to handle heavy phone work and provide top-notch service.
  • Strong organizational skills.
  • Excellent communication skills.
  • Prior medical/healthcare office experience a plus!
  • Independent worker who thinks on their feet.

Vacation Benefits

Health Insurance

Pay Range between $18 and $22 an hour depending on experience

Mileage Reimbursement 

Job Tags

Full time, Private practice, Immediate start,

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