Job Description

In person interview needed. Onsite from day 1

Location: Lansing, MI

Duration: 12+ months

Duties may involve the use of a personal vehicle. May require in-town travel to client location as required.

Responsibilities

The primary duty of this position is to act as a liaison among technical and business stakeholders to elicit, analyze, communicate, and validate requirements for changes to information systems, business processes, and policies, as applicable. Collaborating with both the Information Technology (IT) project teams and business clients, this position collects, clarifies, and translates business requirements into design documentation, from which applications and solutions are developed.

Individual tasks related to the duty:

• Ensure project alignment with DTMB Strategic Plans.
• Develop Statements of Work (SOW) and Total Cost of Ownership (TCO) for Requests for Proposals (RFP).
• Create, review and update Contract Change Notices (CNN).
• Provide content approval and validate estimates for the entire schedule of the project for the Project Manager to ensure compliance with the SUITE Project Management Methodology (PMM) and the Systems Engineering Methodology (SEM).
• Facilitate requirements gathering/meetings with clients to gather requirements (traditional waterfall and agile) for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
• Redesign and approve program specifications based on test results.
• Lead artifact reviews with peers, system specialists, Enterprise Security and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards, or guidelines.
• Coordinate security resources to ensure proper system design based on DTMB and Agency security requirements and standards and perform Data Custodian duties for System Security Plans.
• Participate in Solutions Design Team meetings and assist in creation of the Enterprise Architecture Solution Assessment (EASA), Infrastructure Service Request (ISR), Hosting documents and Firewall Rule requests.
• Design and document IT solutions that utilize State of Michigan standard technology.
• Work with Leads to Validate and finalize Local Change Board and Enterprise Change Board documents.
• Ensure proper change management for all requested fixes to production systems.
• Ensure proper change management for all requested changes to system designs and system architecture standards are documented.
• Responsible for development of training content and facilitate training.
• Reviews application-wide integration, performance, system, or user acceptance test plans.
• Validate test data and test results.
• Differentiate between defects and new requirements and initiate change requests, as necessary.
• Develop and monitor defect tracking logs and facilitate problem resolution.
• Leads post implementation validation of RFCs (application changes, infrastructure changes, etc.)
• Review project management documents.
• Serve as a liaison between DTMB and the client concerning application requests, standards, and other program and project matters.
• Actively participate in the development and implementation of assigned client agency's IT strategic direction/plan.
• Develop and maintain an effective communication plan with DTMB, vendors and agency staff relating to project level metrics.
• Takes lead role in audit investigation, security reviews and risk assessment document creation.
• Serve as liaison between DTMB and client concerning ICE audits or other audits that come to the area.

Duty 2

General Summary:

This employee assists in the design, integration, implementation, maintenance, and enhancement of computer applications for the department's use. This employee will also play an integral role the team's Agile Scrum standup.

Individual tasks related to the duty:

• Design and document IT solutions that are State of Michigan standard technology
• Create, update, and maintain systems and IT programs documentation, including system specs and flow diagrams
• Write specifications for software code based on design
• Work as Scrum Lead when needed.
• Work with the business client to create test scenarios. Design and develop plans, applications, or subsystems
• Identify potential impacts of changes
• Review rules and department policies to determine application design requirements.
• Develop Manuals and conduct training for users in the operation of the application.
• Evaluate requests for modifications and enhancements for impact on existing applications.
• Facilitate meetings with clients to determine the requirements, scope of the project, review and finalize all documents. Offer suggestions on automating any processes as much as possible.
• Develop the technical design documentation, facilitate review with other team members and finalize with the client.

Duty 3

General Summary:

This employee performs special assignments as required.

Individual tasks related to the duty:

• Test and evaluate software.
• Formulate findings in written and verbal form for presentation to supervisor staff and/or clients.
• Write instructions for loading, maintaining, and/or using software.
• Assist Project managers on special projects.
• All other tasks necessary and proper for a resource in this type of role.

Skills Needed

- Minimum 5 years of experience as System/Business Analyst conducting Joint Application Design (JAD) sessions with Customers and requirement gatherings

- Minimum 3 years of experience in software testing

- Minimum 3 year of RDBMS / SQL experience

- Experience required in Agile/Scrum methodology

• Bachelor's Degree

Knowledge of IT applications in support of agency services and the LEO clients.

• Knowledge of Azure DevOps and or TFS workflows.
• Knowledge of Web Services for 'application to application' communication.
• Ability to write technical specifications for web services and other IT applications
• Ability to prepare and maintain security plan and address risk assessment findings.
• Ability to write use and test cases and evaluate acceptance criteria.
• Ability to test and verify ADA compliance and site usability.
• Ability to Document test cases and work on automating regression testing.
• Ability to troubleshoot client issues and work the agency services team to resolve these issues.

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